Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, request a demo, or contact us for support. This may include your name, email address, phone number, company name, job title, and billing information.

We also automatically collect certain information when you visit our website or use our platform, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

2. How We Use Your Information

• Provide, maintain, and improve our services and platform
• Process transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With service providers who assist us in operating our platform and conducting our business
• When we believe release is appropriate to comply with law, enforce our policies, or protect our or others' rights, property, or safety
• In connection with a merger, acquisition, or sale of all or a portion of our assets
• With your consent or at your direction

4. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, access controls, and compliance with ISO Information Security Management standards.

All of our solutions can be hosted locally, ensuring compliance of your data with local regulations. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@engagive.com.

7. Cookies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies help us improve your experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@engagive.com or write to us at Muscat, Oman.