Better CX throughout the buyer journey
Automate the entire customer journey, from initial contact to ongoing support, with AI-powered chatbots.
Benefits
Streamline support with live chat
The transition from our chatbot to a live agent for more complex queries is seamless.
Multichannel authentication for safer transactions
Protect user accounts with OTP authentication across multiple channels.
Prioritize privacy with number masking
Ensure secure and private communication between driver and customer by keeping phone numbers hidden.
Message your customers on any channel
Create automated notification flows to deliver timely updates across multiple channels for a seamless customer experience.
Over 100 native integrations to your platforms
Transform touchpoints into a seamless end-to-end journey by integrating our platform with the tools you already use.
Click to WhatsApp
Lower your acquisition costs and convert leads faster by directing online, social, or in-store ad clicks to WhatsApp.
World-class speed, quality and reliability
95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Customers
Reduction in call center wait times attributable to WhatsApp
Inquiries resolved within WhatsApp
Increase in response times
Reduction in costs attributable to WhatsApp
Use Cases
Discover how transport & logistics companies can enhance customer experience.
Resolve common queries instantly with AI-powered chatbots, reducing wait times and freeing up your team for complex logistics issues.
Let customers track parcels and deliveries in real time via WhatsApp, SMS, or Webchat with automated status updates.
Send proactive notifications on shipment status, delays, ETAs, and delivery confirmations across your customers' preferred channels.
Streamline the claims and returns process with conversational workflows that guide customers step by step.
Our channels
SMS
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
Explore SMSSend notifications, customer service messages and essential information and get instant feedback on WhatsApp.
Explore WhatsAppWebchat
Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.
Explore WebchatMessenger
Automate inbound Messenger conversations to drive sales and provide customer support.
Explore MessengerPush Notifications
Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.
Explore Push NotificationsVoice
Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.
Explore VoiceReady to Transform Your Logistics?
Launch campaigns, automate journeys, and grow conversations in minutes.