Transform community engagement
Foster trust, boost efficiency and increase impact with every interaction.
Benefits
Chatbots
Deploy a chatbot to automate interactions across channels and platforms - reducing overheads & reducing response time.
Live chat
Provide service agents with a unified view of conversations across multiple channels, enabling them to offer quick and contextual service.
Integrations
Streamline interactions with native integration across 100 CRM and business apps, a library of APIs, and no-code tools.
Interactive Voice Response (IVR)
Setup a service hotline on the fly to manage special events, emergencies and initiatives. Provide guidance over an automated voice message, or deflect to a channel where they can chat with a live or virtual agent.
Two-Factor Authentication (2FA)
Enable 2FA to verify identities and applications with a secure platform that is certified and compliant with Meta, CST regulations, ISO Information Security Management, Security scorecard and more.
Multi-channel
With no-code tools like Multichannel Campaigns and Flow Studio, you can connect with customers on WhatsApp, Messenger, SMS, email, push and voice, and have conversations on their preferred channel.
How we can help you
40%
Larger donations
70%
Cost savings
16x
Engagement
Our channels
SMS
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
Explore SMSSend notifications, customer service messages and essential information and get instant feedback on WhatsApp.
Explore WhatsAppWebchat
Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.
Explore WebchatMessenger
Automate inbound Messenger conversations to drive sales and provide customer support.
Explore MessengerPush Notifications
Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.
Explore Push NotificationsVoice
Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.
Explore VoiceReady to Transform Community Engagement?
Launch campaigns, automate journeys, and grow conversations in minutes.