Transform the healthcare experience
Build patient-centered relationships and streamline communication from first appointment to post-op care.
Features
Self-serve chatbot
Automating customer support on their preferred channel and language improves the overall experience and reduces the load on agents by up to 20 times.
Live chat
Personalized healthcare support is essential and the bot to live agent handover is seamless. Agents can provide customized support to each patient with a central view of conversations across channels.
Omnichannel messaging
Connect with, and share important medical information or updates with your patients. With easy to use tools, such as Multichannel Campaigns and Flow Studio, and access to multiple channels such as WhatsApp, Messenger, SMS, email, push and voice messaging, you can connect with your patients on their preferred channel.
World-class speed, quality and reliability
95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Customers
Use Cases
Discover how healthcare providers can enhance patient experience.
Use AI-powered chatbots to guide patients through symptom checks and triage, helping them book the right appointment faster.
Provide round-the-clock patient assistance in multiple languages with AI-powered chatbots, ensuring every patient feels understood and supported.
Send automated follow-up messages, medication reminders, and post-op care instructions to patients on their preferred channel.
Our channels
SMS
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
Explore SMSSend notifications, customer service messages and essential information and get instant feedback on WhatsApp.
Explore WhatsAppWebchat
Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.
Explore WebchatMessenger
Automate inbound Messenger conversations to drive sales and provide customer support.
Explore MessengerPush Notifications
Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.
Explore Push NotificationsVoice
Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.
Explore VoiceReady to Transform the Healthcare Experience?
Launch campaigns, automate journeys, and grow conversations in minutes.